Privacy Policy
Effective Date: May 2025
Thank you for using Agently (“we”, “us”, “our”). We are committed to protecting your privacy and ensuring that your personal data is handled responsibly.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform, website, and services (collectively, the “Services”).
We collect only what we need to run Agently:
- Account info - name, email, password.
- Business info - team details, company name.
- Chat data - messages from connected channels like WhatsApp, Instagram, and Messenger.
- Usage data - how you use the platform, device info, and analytics.
- Payment info - handled securely by our payment provider (we never store card numbers).
We use your data to:
- Run and improve Agently.
- Process and automate customer conversations.
- Provide support.
- Send updates about your account.
- Improve speed, stability, and features.
We do not sell your data. Ever.
We only share information with trusted providers who help us operate, such as:
- Cloud hosting
- Payment processors
- Analytics tools
- Customer support software
They only access data when necessary to provide their service.
We protect your information using:
- Run and improve Agently.
- Process and automate customer conversations.
- Provide support.
- Send updates about your account.
- Improve speed, stability, and features.
We do not sell your data. Ever.
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