Anti-Spam and Unsolicited Commercial Communications (UCC) Policy

2. Prohibition of Spam and Unsolicited Communications

Branviz strictly prohibits the sending, facilitating or encouraging of spam or unsolicited commercial communications through any communication channel.

The following activities are not permitted:

• Sending unsolicited bulk emails, promotional messages or advertisements to individuals who have not provided consent or otherwise lawfully agreed to receive them.
• Sending unsolicited SMS, WhatsApp messages, Telegram messages or other instant messaging communications for commercial purposes.
• Distributing unsolicited promotional content through social media messages, comments, groups, forums or other online platforms.
• Using purchased, rented, harvested, scraped, or otherwise improperly collected email addresses, phone numbers or contact information for marketing campaigns.
• Using automated bots, scripts or unauthorized software to collect contact details or distribute unsolicited messages.
• Sending repeated promotional communications after a recipient has unsubscribed, withdrawn consent or requested that communication stop.
• Using misleading sender names, false identities, deceptive subject lines or inaccurate contact information to encourage recipients to open messages.
• Promoting products, services, offers or business opportunities through deceptive, fraudulent or misleading communication practices.
• Sending messages that contain malicious links, harmful attachments, phishing attempts, malware or fraudulent requests for personal or financial information.
• Engaging in any activity that violates applicable anti-spam, privacy, consumer protection or telecommunications regulations.

Branviz does not authorize the use of its name, website, email addresses or brand identity to distribute spam or conduct unauthorized promotional activities.

3. Consent-Based Marketing and Communication

Branviz follows a permission-based approach to promotional communication.

Where required by applicable law, individuals must provide clear and valid consent before receiving marketing emails, newsletters, promotional offers, product announcements or other commercial communications.

Consent may be obtained through appropriate methods, including:

• Subscribing to a newsletter or marketing mailing list.
• Submitting a website form that clearly explains the purpose of communication.
• Registering for product updates, announcements or promotional information.
• Explicitly agreeing to receive marketing communications during registration or another relevant interaction.

Consent must be freely given, informed, specific and capable of being withdrawn where required by law.

Branviz does not consider the mere availability of an email address or phone number on a website, social media profile, public directory or other online source as permission to send unsolicited promotional communications.

Where applicable, records of consent and communication preferences may be maintained to demonstrate compliance with relevant requirements.

4. Email Marketing and Unsubscribe Requirements

All promotional emails sent by or on behalf of Branviz must follow applicable email marketing and anti-spam requirements.

Marketing emails should:

• Clearly identify Branviz or the organization responsible for sending the communication.
• Use accurate sender details and non-deceptive subject lines.
• Provide relevant and truthful information about the products, services or offers being promoted.
• Include appropriate contact information.
• Provide a clear and accessible unsubscribe option wherever required.
• Respect unsubscribe requests and other communication preference changes within the period required by applicable law.

Recipients who no longer wish to receive promotional emails may unsubscribe using the link provided in the email or contact help@branviz.com.

Once an unsubscribe request has been processed, the relevant email address will be excluded from future promotional campaigns, subject to applicable legal requirements.

Branviz may continue to send essential service-related or transactional communications where permitted or required. These may include account registration confirmations, password resets, security alerts, billing notifications, subscription updates and important service announcements.

Transactional communications are not intended to bypass marketing preferences. Promotional content should not be included in such communications in a way that undermines a recipient's unsubscribe choice or violates applicable law.

5. Third-Party, Affiliate and Partner Responsibilities

Any affiliate, marketing agency, advertising partner, reseller, contractor, vendor or other third party communicating on behalf of Branviz must comply with this policy and all applicable laws.

Third parties must not:

• Use unauthorized contact lists to promote Branviz products or services.
• Send unsolicited bulk emails or messages using the Branviz name.
• Misrepresent their relationship with Branviz or claim to be an authorized representative without permission.
• Use deceptive advertising, misleading offers or fraudulent promotional techniques.
• Engage in email spoofing, domain impersonation, phishing or unauthorized use of Branviz branding.
• Continue promotional communication after a recipient has opted out or objected, where applicable.

Branviz does not permit third parties to use its brand, website or communication channels for unauthorized marketing activities.

Where a third party is found violating this policy, Branviz may suspend or terminate the relevant relationship, revoke access to its systems or promotional materials and take other appropriate corrective action.

6. Prohibition of Email Spoofing, Phishing and Brand Misuse

Branviz strictly prohibits unauthorized use of its domain, email addresses, brand identity, or other business information for deceptive or fraudulent communication.

No individual or organization may:

• Send emails that falsely appear to originate from Branviz.
• Create misleading email addresses or domains that imitate Branviz.
• Impersonate Branviz employees, representatives, or business partners.
• Use Branviz branding to request passwords, payment details, banking information, or other sensitive personal information without authorization.
• Distribute phishing links, fraudulent offers, malicious attachments, or misleading advertisements using the Branviz identity.

If you receive a suspicious email, message, or communication claiming to represent Branviz, do not click suspicious links, download unknown attachments, or share confidential information. Report the communication to help@branviz.com for review.

7. Privacy and Responsible Use of Contact Information

Branviz expects all personal and business contact information to be collected, processed, stored, and used responsibly.

Contact information must not be obtained through unauthorized scraping, harvesting, deception, or other unlawful means for unsolicited promotional activities.

Where Branviz collects personal information through its website, products, forms or other communication channels, such information will be handled in accordance with its applicable privacy policy and relevant data protection laws.

Branviz does not authorize the unauthorized sharing, sale, distribution, or misuse of contact information for spam or unsolicited marketing purposes.

Any individual who believes their contact information has been used improperly in connection with Branviz communications may report the matter using the contact details provided in this policy.

8. Reporting Spam and Unauthorized Communications

Branviz encourages individuals to report suspected spam, unauthorized promotional messages, phishing attempts, or any communication that falsely claims to represent the company.

Reports can be submitted to:

To help us investigate the matter, please include relevant information such as:

• The email address, phone number, social media account, or other sender details.
• A copy or screenshot of the suspicious communication, where available.
• The date and approximate time the communication was received.
• Any relevant links, message headers, or other supporting information.
• A brief explanation of why you believe the communication is unsolicited, misleading, or unauthorized.

Please do not share passwords, payment credentials, or other sensitive personal information when submitting a report.

Branviz will review reports received through its designated contact channel and take appropriate action based on the available information.

9. Investigation and Enforcement

Branviz takes reports of spam, unauthorized marketing, and misuse of its brand seriously.

Where a suspected violation is identified, Branviz may conduct an internal review, examine relevant communication records, and take appropriate corrective measures.

Depending on the nature and severity of the violation, actions may include:

• Issuing warnings or compliance instructions.
• Suspending or terminating access to Branviz services, accounts, or communication channels.
• Removing unauthorized promotional content or restricting access to marketing materials.
• Terminating agreements with affiliates, vendors, partners, or other third parties involved in violations.
• Blocking or suppressing reported contact details from future promotional communications, where appropriate.
• Reporting suspected fraudulent, illegal, or harmful activity to relevant authorities or service providers.
• Taking legal action where necessary and permitted under applicable law.

Branviz reserves the right to take appropriate action to protect its users, business partners, reputation, and communication infrastructure.

10. Compliance with Applicable Laws and Regulations

Branviz expects all communications conducted under its name or on its behalf to comply with applicable laws and regulations relating to electronic communications, privacy, advertising and consumer protection.

11. Policy Updates

Branviz may update or revise this Anti-Spam and Unsolicited Commercial Communications Policy from time to time to reflect changes in business practices, communication standards, technology, or applicable legal and regulatory requirements.

Any updated version will be published on the official Branviz website with a revised effective date.

Users and other interested parties are encouraged to review this policy periodically to remain informed about our communication standards.

12. Contact Information

For questions, concerns, complaints or reports relating to spam, unsolicited commercial communications, unauthorized marketing, or misuse of the Branviz brand, please contact us:

Branviz is committed to maintaining responsible communication practices and addressing concerns regarding unsolicited or unauthorized communications in a timely and appropriate manner.

Last Updated: 11 November 2026